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"We brought our 2 year old son in a few weeks ago because he was having trouble breathing. Turns out he had croup. The E.D. staff, Dr. Ray, and Mike from RT on night shift were wonderful. They answered all of our questions and made us feel like we had done the right thing by bringing him in, even though we felt a little silly when we found out a steamy bathroom would have done the trick! I am an employee and it makes me so proud to have co-workers that are so amazing! Thanks to all!"
- submitted by Mike about Dr. J. Ray
"I was a patient on 3 North. I want to complement everyone from my doctors to the housekeeping staff. It has truly been a positive experience. The nurses and techs are kind, respectful, and caring. Amanda, AJ, Jesse, Meredith, Champagne. Thanks for making this unplanned stay as great as possible. The loaner laptop was a lifesaver too."
- submitted by Teresa Keller
"My new baby and I received excellent care at Bloomington Hospital. Becky, our labor and delivery nurse, was so wonderful. She was not only extremely supportive, but also compassionate and caring. She helped to make my labor and delivery experience exceptional and I was glad that she got to be such a big part of such a special day. Thank you Becky."
- submitted by Sara L. about Becky, RN
"My mother was a patient on the 4th floor for 21 days started out to be short stay. She received the best treatment all the way from the doctors to the nurses to the transport staff. What could have been more of a nighmare than it was everyone was so pleasant, understanding and became our family. And still to this day we think of each and everyone on a daily basis. We cannot express our thanks and gratitude enough for taking care or not only my mother but myself and girlfriend on our adventure, we are still here and have to come here quite often and look forward to seeing each and everyone. Thank you everyone for being our extended family."
- submitted by Shirley & Lisa Baker & Desiree about All of the 4th floor east and north employees
"I gave birth to a beautiful baby girl in June. I wanted to thank Laurie, RN for all of her support and assistance. You were GREAT! Thank you so much!"
- submitted by Carissa about Laurie (Labor and Delivery)
"Cathleen Weber - the Alzheimer's Educator is a true gem. She is one of the most caring, knowledgeable, and dynamic women I have met. I know I can always go to her if I need resource information or ideas on how to best help folks with Alzheimer's disease."
- submitted by Kelli Robinette about Cathleen Weber (Community Health Education)
"Thanks to the OB nurses who assisted in the delivery of our now 3-month old twin boys. As well, to the Nursery staff (Rita and Julie- especially). You all were great and we appreciate so much the care our children were given during their stay in the Nursery, and the care my husband and I received during our stay in OB."
- submitted by Tyler and Morgan Grace about Rita and Julie (OB UNIT & NURSERY )
"Just recently, I gave birth to beautiful girl. I was impressed with the care and the services that the hospital gave while there. The day I was induced, was an unusually busy day for delivering babies. Even with the rush of emergencies, I never felt like a burden and always received prompt care from all the staff. Thank you for enjoying my special day with me. It was an exciting time with much anticipation. I felt like the staff thought it was special too and they helped to contribute to the joy of bringing new life into the world."
- submitted by Laura S. about Janet, labor and delivery nurse, Vivienne post partum nurse, Dr. Stafford (Bloomington Hospital)
"Thanks to the staff of surgery, pre and post op,the ortho unit,critical care west and in-patient dialysis for the excellent care my father recieved while a patient in September. Shannon, a nurse on the cc west unit was caring as well as helpful to us as we made decisions on the day of my fathers death. Also, thanks to Drs. Combs, Rink, Dukes and Readdy who were so caring during that difficult day."
- submitted by Carol Miller about Shannon, Drs. Combs, Rink, Dukes and Readdy
"For a number of years I've had lower back problems and even had surgery on one portion. Starting shortly after Christmas of 2007 I started having pain again and it got progressively worse until I was almost bedbound 24/7. In June of 2008 I visited Dr. Gettlefinger at the Advanced pain clinic, where the nurses, especially Tom, were quite helpful and friendly even though I wasn't in the best of humor. I then started physical therapy at Rebound East with Matt and all of the Aqua staff. They all were super! I would highly recommend any of these services and of course the staff's. Thanks so much."
- submitted by Dave Boruff about Dr Gettlefinger,Tom, Matt (Advanced Pain Clinic and Rebound East)
"I was recently in the hospilal for thyroid surgery it was a bit scarey and I'd like to say thank you very very much to the nurses who made me feel and take [care] of me so good thanks a bunch, you made me feel better you all where so kind to me. Thanks"
- submitted by Tina Southern about Amber, Holly, Kerina, Janet, Dana and some others (Bloomington Hospital)
"I had minor surgery on 8/7 and a "do-over" on 9/11 due to a surgical complication the first time around. I was very apprehensive on both occasions, especially the second, since I feared another potential problem. I would like to sincerely thank the Bloomington Hospital nursing staff which, without exception, was kind, caring and very comforting. What a great staff!!!"
- submitted by Dorothy Dean about All
"I wanted to write and tell you that this new shuttle system was a blessing. Taking my mother in today for x-ray's, and wondering how I was going to get her up the stairs to begin with, definitely had me worried. When I finished parking, was about to leave my mother in the car, and go get a wheel chair, then this shuttle bus pulled up, I just couldn't thank the young women enough. Once in the hospital, everyone was so helpful with everything. My mother said that the x-ray tech's were so kind and gentle with her,and commented to me that she was worried over nothing. It took me almost 6 months to even get her to get these x-rays that her doctor ordered. Every moment was just perfect, especially having this shuttle bus at the door when we were leaving. It's very difficult for my mother to get in and out of any car. This shuttle bus with it's motorized lowering seat, worked out just great. Thank you for this newest program, shuttle bus, it was a definite blessing."
about Bloomington Hospital Shuttle Service
"Thank you Bloomington Hospital Rebound Rehabilitation & Sports Medicine--Mitchell. Living with chronic pain associated with CP, exercise plays an important role in my daily life. The Mitchell Rebound staff were so caring, compassionate, and professional. Since the Mitchell clinic is smaller, I felt more comfortable and "at home." Recently, I transitioned to a HEP with Donna and Jan's encouragement and suggestions. Without a doubt, I will need PT again in the future and I will not hesitate to return to Rebound Mitchell. Thank you Donna, Jan, and Patty!"
- submitted by Patricia G. about Donna, PT and Jan, PT (Bloomington Hospital Rebound---Mitchell)
"We would like to thank everyone from the ER staff, Children's wellness center, Xray, Ct Scan and Food service. Along with Dr. Topolgus and Dr. Franklin. Our 4 year old son was in the hospital for three days and was pretty ill. We encountered the most caring and professional staff everywhere we went, within the hospital. It was a truly a blessing to have our child's health in such caring peoples hands. We can't thank everyone enough for their kindness and hard work."
- submitted by William and Tracy Young about All (Bloomington)
"I would like to praise Bloomington Home Health Care for their Aide, Leanne Wever, that takes care of my quadriplegic son. She is very dedicated to his care and has been his aid for almost 9 years. She takes care of him like he is her own family member. I feel this kind of dedication is to be commended! Thank you Leanne for a job well done!"
- submitted by Sondra Emery about Leanne Wever (Bloomington Home Health Care)
"I recently had surgery at the Bloomington Hospital. I would like to say thank you to the staff on 4 East for making my hospital stay as pleasant and comfortable as possible. Although all of the staff on 4 East were great, I would like to metion a few nurses and techs that worked directly with me during my stay at the Bloomington Hospital (Nurses: Polly, Alethia, and Nancy; Techs: Carne and Simone). The staff was genuinely concerned about my comfort and well-being. Thank you again!!"
- submitted by Donna Lowe about Polly, Alethia, Nancy, Carne, and Simone (4 East)
"I have been recieving care at the VIM clinic for a few months now. It has been such a positive experience. Sung Park, Barbra Walker, and all of the nurses and front desk staff have been so kind. I am so very thankful and grateful for this service...it has likely saved my life...I had a staph infection that I would not have known about, found out I have high blood pressure, and that I am pre-diabetic. I attended the diabetes education class and learned how to change my lifestyle and monitor my blood sugar. Thank you-thank you-thank you"
about VIM, Diabetes Care center
"I'm an employee of SIMG and from my experience at BH, I am proud to say I'm part of this hospital network. Because of the care my mother received during her last days, I am very appreciative. Her nurses were Julie, Gina, Michelle and Jim, she was on 2N for 6 days. The caring attitude, listening ears and comforting hands they extended to her and our family mean more than I can express. I applaud you, ladies and gentleman. My thanks to all the staff."
- submitted by Becky Boles about Julie, Gina, Michelle and Jim Nurses (2N)
"I have had five children born at Bloomington Hospital and to this day my fourth child, born 12/10/04, is the most memorable due to Lori, my nurse for the delivery. Lori showed such care and compassion. Checked on me and my family members constantly, conversed with us, listened to my needs. She was able to get me to cooperate even when I didn't want to lay on my side because of the way she spoke with me, explaining why I needed to and then getting me off my side as soon as possible. After Adrianne's delivery I had to wait some time for a room. Lori pushed me to my room, hugged me several times. It wasn't until later I found out she had any other patients that day besides me. She is the best nurse I have ever had! (She even brought my husband gummy bears when he couldn't leave the room.)"
- submitted by Heather Steinmetz about Lori (don't have last name) (labor and delivery)
"Thank you so much to all of the doctors, nurses, emt's and emergency room staff at BHOC and Bloomington Hospital's progressive care unit for the great care and concern showed for my father(Clifford Cooper) and my family during his illness on Aug. 1, 2008. Without all of you, we may have no longer have had him. This alone means more to us than words can say. May God bless you all!! Thanks again, Diana Ramsey and family"
- submitted by DIANA RAMSEY, CAROLYN COOPER about all involved (BHOC, AND BH PROGRESSIVE CARE UNIT)
"My new doctor, Dr Lori Thompson, is so patient. She's not at all like my former doctor where I felt I was being run through one of those places where you take a number and wait for your turn then you get about 2 minutes to explain any problems you might be having. After going to my former doctor for about 20 years it certainly is a pleasant switch to find such a caring and concerned doctor."
- submitted by Kathy Shields about Lori Thompson (2605 E Creek's Edge Drive)
"My Mother-In-Law is in the hospital and the nurses and the aides have been wonderful. I hope that if I ever get sick that I have the same care that she is getting. All the nurses on the second floor in the 2403 area has been great. Keep up the good work. I know that sometimes it is difficult to be nice to people but that is what we need in life when we are sick. I pray that God will bless everyone of you that works on this floor."
- submitted by Pastor Robert and Becky Boles about All the unit (2403)
"Earlier this week we had a terrible scare when our four-month-old son was diagnosed with meningitis. During our stay in the pediatrics ward all of the nurses were very kind and professional, but the nurse who really stood out was Lawanda. She was always so upbeat and reassuring! I can't thank her enough for taking care of us. :)"
- submitted by Heather Akou about Lawanda (Pediatrics)
"My daughter Maggie was born August 4th 2005 at Bloomington Hospital. She had injested alot of merconium and had the cord around her neck twice. Dr. Wood from Aegis was the doctor who worked with me but I don't remember the names of the nurses and other staff who were there (sorry ladies!) But, I just wanted to thank everyone in that ward that day for staying on top of things so well and saving my daughters life. I refer people to Bloomington every time they tell me they are expecting. I am currently planning Maggie's 3rd birthday party thanks to you! So, again, thank you all for your hard work and dedication. You have made a huge diffrence in my life as I'm sure many others as well."
- submitted by Charlotte about Labor & delivery staff 8/4/2005 and Dr. Lillette Wood (Bloomington hospital)
"I have an aunt in Critical Care. The nurses that I have been around have been so friendly and compassionate. I've heard other family members talk about how our loved one is being cared for. They are so gentle and caring and we really appreciate that. The workers know this is your loved one and that we want them treated and cared for as we would if we could. Thank you so much for all you do. Also in 1994 I had surgery in Bloomington Hospital and I had the best care that I could ever ask for. To work in a place like this has to be stressful but you have to be a special person to do this job and be patient and understanding. Thank you so much Bloomington Hospital and staff. You are doing a great job."
"Thank you to the doctors, nurses, and the staff of the Advanced Pain Center. The Advanced Pain Center treats the patient as a whole person & considered all aspects of my life when considering a treatment plan, not just the illness. The doctors & nurses take the time to listen to my concerns & took my concerns seriously. They uplift and encourage their patients. They have never made me feel like less of a person because I have chronic pain. The doctors take the time to discuss all treatment options. They present options in an honest & forthright manner. And, they helped me develop my own pain management plan. The doctors, nurses, and staff are some of the nicest people I have ever met. Living with pain every day can change so many aspects of life. And, having a staff of caring and very competent professionals to help has given me the chance to continue to live a productive life, be active with my child, and pursue my dreams! Thank you so much! You have truly changed my life. "
- submitted by Mary Alice Manley about All of the Staff of the Advanced Pain Center (Advanced Pain Center of Bloomington Hospital, Automall Road)
"The nursing staff in labor and delivery treated us and our new baby so well. I just wanted to thank them for everything they did - helping with breastfeeding, providing encouragement for recovery, making sure we got a little rest. . . The list goes on and on. Thank you to everyone who helped us during our stay! A special thank you to Mary Pat, who helped us through our first night."
- submitted by S Couch about nursing staff (Bloomington Hospital - Labor and Delivery)
"I just wanted to thank you for your care and understanding during my recent c section. Never having had surgery, I was quite nervous about anesthesia. You walked me through each step and continued to check on me throughout. I really appreciate the fact that the procedure went well and that you had concern for both my physical and emotional well-being. Thanks again!"
- submitted by S Couch about Dr Fish (Bloomington Hospital - Labor and Delivery)
"I had a reoccurring medical problem that my doctors in Pennsylvania just weren't fixing and I ended up in the ER with Dr. R. Adams and he fixed the problem permanently for me. He talked with me about what was going on, made sure I was comfortable and was all around the best doctor I've ever had. Every staff member I encountered was wonderful. It was the best medical experience I have ever had."
- submitted by Melissa D about Dr. Adams (Bloomington Hosptial ER)
"In Feburary of 2008, I gave birth to my little girl at Bloomington Hospital. All the nurses were nice, but I had an exceptional nurse named Jenny in the post-partum department. She was VERY helpful, VERY kind and she was also VERY attentive to my needs during her shift. It just so happened that she was the last nurse that I had before I left Bloomington Hospital, and she left a wonderful impression. I was so glad to have her as my nurse. My overall experience in the Post- Partum department was beautiful."
- submitted by Angelina Puryear about Jenny B. (Bloomington Hospital)
"My 8 month old son was admitted to the hospital in June. The nurses were very helpful and caring not only to my son but my whole family. The are truly great people at Bloomington Hospital. "
- submitted by Andrew
"Recently, I visited the Bloomington Hospital ER on Memorial Day for Neurocardiogenic Syncope. The ER staff was attentive, thorough, caring, and compassionate. I was admitted to 3N for three days for the syncope episodes and acute pyelonephritis. The entire hospital staff from the lab techs to the nurses and physicians were truly caring and attentive. The nurses on 3N were great, but Linda and Gina were amazing and took such great care of me. They both showed such genuine care and concern. Thank you Bloomington Hospital for making my hospital stay as pleasant and comfortable as possible."
- submitted by Patricia George about Linda, RN and Gina (Bloomington Hospital 3N)
"During a recent hospitalization I received wonderful care from a nurse on 3S named Heidi. Not only did she respond quickly to my requests, she anticipated many of my needs and suggested things that I wanted to ask for anyway. She was friendly, and was a bright spot during an otherwise difficult experience. I had never before been hospitalized, and often felt helpless. But I just wanted to compliment Heidi on the excellent care she provided for me."
- submitted by Kevin Grieves about Heidi Seifert (sp?) (Bloomington Hosp 3S)
"Major thanks to all the professionals at Bloomington Hospital. Thanks to you ALL for the positive, caring, connectivity and interface with the EMT crews, ER staff, nurses, doctors, specialists, and everyone else who continuously (24-7) have provided care for my mother and father. Special thanks to Dr. E. Bannec. Tammy in ER rocks."
- submitted by C. Seltz about C. Seltz (Bloomington Hospital)
"My daughter gave birth on March 2,2008 and the care and concern that Megan in Labor and Delivery was absolutely wonderful. She was a great help and we were really taken to see her the next day when she came to see the baby and congradulate my daughter on her hard work."
- submitted by Autumn Gilliland/Cory Gilliland about Megan (Labor and Delivery)
"I recently visited with Ms. Clarke. She was integral in having us "own" our emotions, feelings and actions regarding our activities involving past breastfeeding, interpersonal relationships, recent events and just, overall well being for us, our children and those I will influence, even as limited as it will be through the practice of EMS. Thank you Anne, for your expertise, your compassion and your love. Pat Elmes and family!"
- submitted by Patrick R. Elmes, EMT/P, LP, Texas Department of State Health Services, EMS Compliance Division about Anne Clarke, RN, BSN, IBCLC (Bloomington Hospital, Regional Center for Women and Children)
"I gave birth to my son via csection a week ago and was so impressed by the nurses in labor and delivery and postpartum. They answered any questions I had and helped me to feel more comfortable. All of our needs were met during our stay and they helped the hospital stay not be as terrible. Betty and Lynn in postpartum along w/ the rest of the nurses and techs. thanks a bunch."
- submitted by Jessica G. about Betty and Lynn and Labor and Delivery and Postpartum nurses (Bloomington Hospital)
"I recently needed the service of an ambulance for a family member and I want to commend the crew that cared for my mom. Anthony and Cathy were caring, gentle and reassuring to all of us throughout their contact with our family. They even came back to check on us later in the Emergency Room. I even saw Cathy in a local restaurant a few days later and she remembered me and asked how mom was doing. Good to know that they are there when we need them."
about Bloomington Hospital Ambulance Service
"I recently delivered a baby at the orange county facility. I was very pleased with the care i was provided. The nurses that tended to me were magnificent. I would like to personally thank Yvonne and Mendy for their wonderful job. They made the hospital experience as pleasant as it could be in my situation . They were willing to answer any questions I had to the full extent. Thank you so much you are very good at what you do."
- submitted by Ashley Day about Yvonne and Mendy (Bloomington Hospital of Orange County)
"Last Summer we lost our brother-in-law to cancer. He had an LPN named Polly in the oncology unit who treated him with great care and a marvelous sense of humor! She made the last days for Donnie much better. I want to thank her for leaving her family in Lawrence County to work for others at the hospital."
- submitted by Carolyn Suniga about Polly LPN (Oncology Floor)
"I had surgery two weeks ago and was in the short stay unit. There was a Nurse Tech named Rhonda that went above & beyond what anyone could expect. She was there to meet my every need & let me know they were there for me. Thank you Rhonda, keep up the good work. You are an angel!"
- submitted by Donna C. about Rhonda (Short Stay)
"The MRI staff were very pleasant, and the man who inserted the needle quite competent (I'm frightened of needles)."
"In Aug.05 our world came crashing down. My husband, Randy, at the age of 52 had a stroke, and almost died. It was terrifying. We just wanted to finally thank all the doctors, ER staff, rehab. unit, and nurses at Bloomington Hospital. You are truly a bunch of angels. Everyone, for almost a month...was wonderful to us. The tender loving care and expertise was above and beyond the call of duty. It was a very stressful, exhausting and scary time, and we really appreciate all that you did for us. I have to say, even the cafeteria staff was so nice to me, I'd go down, looking all haggered, and they even seemed truly concerned, (I cannot remember her name now, but in particular, was one lady with kind of long blonde hair, was there almost every day, that was just so very nice to me) & even that, at that point, I really appreciated. I would recommend Bloomington Hospital, at Bloomington to anyone of my friends. God Bless, Karen & Randy Emmons"
- submitted by Karen & Randy Emmons about General Staff (Bloomington Hospital)
"My husband's appendix ruptured on 12/23/07. Our first stop was the ED, where nurses Angela and Ron and Dr. Repetto gave my husband compassionate, skilled, and speedy assessment and care. Next, my husband was given excellent reassurance and care by nurses Leanne, Ed, and Mary in Pre-op, Surgery, and Recovery. My husband then had emergency surgery performed by Dr. Fadi Haddad, who was extraordinarily kind and informative both before and after the surgery. Then my husband spent eleven days recovering on Unit 4E, where the nurses and techs were very patient, skilled, and kind. My husband's recovery was a bit difficult, which made him upset from time to time, but everyone on 4E took the time to explain and to reassure. Though we were not thrilled to spend Christmas, New Year's, and our anniversary at Bloomington Hospital, we are very grateful for the true compassion and obvious expertise we encountered during that time at every turn. Our heartfelt thanks go out to all of you."
- submitted by LG about Angela and Ron; Leeanne and Mary and Ed; 4E Staff; Drs. Repetto and Fadi Hadded (Emergency Department; Surgery Pre-op and Recovery; 4 East)
"I just recently had outpatient surgery for a kidney stone and was amazed with the care I received. I was also very pleased with my nurse Leanne which I had on a trip to the ER not long before my surgery. When She started my IV I hardly felt a thing. When My mother spotted her on the day of my surgery she told Leanne what had been happening since the trip to the ER and Leanne showed that she really cared. It touched my heart to know that she remembered me and cared about me. Bloomington Hospital Obviously has the best nursing staff in the world."
- submitted by Miranda L. about Deb Ryan RN, Scott RN, Lori RN (BH Outpatient Surgery Unit) Leanne RN (BH Emergency Department) (Out
"I recently had in patient surgery, Dec.17 and was released on the 19th. I cannot say enough good things about Bloomington Hospital and it's entire staff! Dr. Labban was amazing and I will be forever grateful to him for making my life so much better. The nurses& techs taking care of me went way beyond the job duties required of them. Diana Hensley, you are a wonderful person! Thank you so much for making my stay one to remember."
- submitted by Robin K. about Diana Hensley (Surgery and Outpatient Short Stay Unit)
"We recently had our new bundle of joy. We had the most wonderful nurse who made our experience amazing!! We felt so comfortable with her. It was almost like she was a member of our family. She answered all of our crazy new parent questions. She was always in a pleasant mood and helped us in any way she could. Our new baby Wyatt just loved her. She would talk to him and he would wiggle all around. We just wanted everyone to know that she definately helped us through our c section recovery process! She is definately the best of the best!"
- submitted by Amanda Epling about Jenny (Bloomington Hospital Regional Center for Women and Children)
"I had a procedure done in outpatient surgery on 11/9/07 in the afternoon. On this day I was very pleased with the greetings I received from the nursing staff. Scott Swaby, which I already knew from a past career, greeted me in a very professional and informative manner, and I am not just saying this because he was at one time a good friend of mine. All the other nurses were so kind to me also, I really dont remember any of their names, they waited on me hand and foot. I have got to say this experience was one of the very best that I have ever had at Bloomington Hospital and although I was very stressed and worried about my surgery they made me feel very comfortable and confident that I would be taken care of and it was greatly appreciated. Thank you all very much for getting me through this tough time and making my visit a pleasant one."
- submitted by Don W. English Jr. about Scott Swaby and other Nurse staff present on the afternoon of 11/9/07 (Bloomington Hospital Outpatient Surgery Department)
"I would like to compliment the nurses in the endoscopy department. I was at Bloomington Hospital for a colonoscopy and the nurses (especially Tracy) were excellent. They were very attentive - I had a migraine and they did all they could to make me feel better. I really appreciated them!"
- submitted by Julie about Tracy (Bloomington Hospital - Endoscopy Department)
"I was seen in the ER Saturday night/Sunday morning. I have a needle phobia and although I am able to stay fairly clear headed, that idea of an IV and having blood drawn is very hard to handle. I know my fear is irrational but none-the-less it is there and I just do the best I can, which is not always that great. My nurse was very understanding. She did not make me feel silly when I teared up and kindly reminded me to breath. She gave me a second when I needed it, making the process probably go much faster than normal as I was able to remain (in my opinion!) more calm. Her bedside mannor was excellent and she took time to educate me on what was going on so that I could remain calm. I cannot express how much I appreciated her kindness this past weekend."
- submitted by Jamie about Emergeny Room Caregiver (Bloomington Hopsital ER)
"I recently had outpatient surgery to remove a bone spur on my left foot. The care I received at the hospital was truly outstanding! Dr. Oglesby and Dr. Campbell provided excellent care. All of the outpatient surgery nurses were just fantastic. I particularly want to thank nurse Julie Bruce for her expertise, wonderful bedside manner, honesty, and very caring attitude. She was phenomenal. Although I was not facing major surgery, Julie's calming and highly informed presence helped a lot to lower my pre-surgery jitters. Bloomington Hospital rocks!"
- submitted by Chuck Stewart about Julie Bruce, R.N. (Outpatient Surgery)
"I am really pleased about the services we received at this hospital. The nurses really made us feel comfortable and offered such great care for both my wife and my baby. They showed how much they like what the're doing. Kudos to them. I extend my thanks to all the staff as well. Excellent workers!"
- submitted by R. Gonzales about Heidi, Mary, Shanon, Kathy, the rest of the postpartum and labor and delivery staff (labor and delivery, post partum dept.)
"I recently lost my Dad. Although we only had Hospice care for one week it made a huge difference in how we experienced his passing. The care and compassion we were given was so real. The follow up has been great too. Now I know why people give so easily to Light Up A Life -- you want to make sure everyone has this kind of care at a really tough time in life."
- submitted by M.C.
"Thank you to the Labor and Delivery staff, and to the post partum staff. You guys did an awesome job. I would like to thank one person in particular. Bethany post partum nurse. You are the best nurse anyone coukd ask for. You helped ma and my baby in so many different ways. I wish there were more nurses out there like you. Thank you for being patient with me wnhen I was having trouble breastfeeding. I've never met a nurse like you, and you are just amazing. Hope to run across you again. Thank You! "
- submitted by Alisha DeMoss about Bethany (Post Partum Nurse)
"I am truly amazed at the terrific care Bloomington Hospital has provided to my mother. Every department that my family and I dealt with from the financial office all the way up to the doctors was outstanding. My mother underwent emergency brain surgery in December 2006. The night of the surgery I was a complete mess. The compassion that the nurses and her emergency room doctor showed was wonderful. They sincerely cared and it meant so much. Her surgeon Dr. Poor really helped my family and I understood the procedures that were going take place. Dr. Poor is an outstanding physician; who deserves acknowledgment for the treatment he gives his patients daily. In addition, every doctor that my family and I came in contact with informed us in detail what types of treatments and procedures were taking place on my mother. It was very important to me for them to take the time to explain why, and they also made sure that all of us understood."
- submitted by S.R.
"In all my life I have never felt so good about a hospital. You and your staff have gone above and beyond anything I have ever experienced in a Hospital. You have restored my faith in healthcare! I especially want to extend my thanks to Dana T., (social worker), who has virtually held my hand through my son's stay there. I will never forget what all of you have all done for us. With my utmost gratitude!"
- submitted by Michelle D.
"This last week I had outpatient surgery and in recovery my nurses name was Michele. She was so friendly and caring. From the moment I was taken to outpatient recovery she greeted me with such a hugh smile and a positive attitude. I really appreciate everything she did for me! I am so pleased with the excellent care that Bloomington Hospital provides to their patients. Thank you to Michele and to your wonderful hospital."
"I am a grateful colorectal cancer survivor due to a very successful surgery by Jerry Jesseph and the hospital staff. The Olcott center educated me. Follow up treatment was provided at the Cancer Care Center. In short it was my 279 day cancer war that achieved victory in 2003. I'd like to share my story and dedicate it to Bloomington Hospital. Another note: Upon telling an employee that I was born at Bloomington Hospital and saying that I was there for a CT scan, she said well we're going to extend you're warrantee."
- submitted by Dennis L.
"I would really like to commend nurse Jeff C. during my emergency room experience. His knowledge, performance and bedside ability was outstanding!"
- submitted by Bill V. about Jeff C. (Emergency Department)
"Thanks for being the caring people you are and for all the good service and attention given to me while in the hospital. It made my stay easier. My family felt secure to go home at night. Thanks again and God bless all of you."
- submitted by O.T.
"I recently had minor surgery and Doug M. was the nurse in attendance before and after the procedure. His knowledge, preparation and attendance was outstanding. Thank you for people like Doug M."
- submitted by Bill V. about Doug M. (Cardiovascular Recovery)
"I would like to thank the ambulance service, Dr. Kuong, Dr. Waldron, and all the nurses and staff for the prompt, professional care I received last weekend. Everyone was so kind & helpful. Your care made a bad situation a little more bearable. I can't thank you enough for taking such good care of me! L.N. Wimpee. "
- submitted by L.N. Wimpee about Dr. Kuong, Dr. Waldron (Bloomington Hospital)
"The care I am receiving is good. I want especially to single out the evening RN on the Ortho unit. She demonstrated several times a quality which probably can not be taught. It is just who she is and how she is in the world. She showed a remarkable balance of the opposing forces of strength and gentleness. She is a truely remarkable asset and both Bloomington Hospital and the patients she serves are blessed."
- submitted by Philip Cooper about Charleette (4th floor Ortho)
"I am really progressing well with my rehabilitation following a total knee replacement. I attribute much of that success to the well trained eye and encouragement of the PT who provided my care while on the ortho unit. I would think I was doing something correctly and she could see subtle differences in what I was doing and what would be the best and most efficient use of my energy doing the exeercises. Let me tell you that as much as it hurts I want to get every last bit of benefit from the effort possible. I am convinced that my level of progress is directly attributable to her care and treatment."
- submitted by Phil Cooper about Pam (hosp rehab on 4th floor Ortho)
"My daughter, Stephanie Daniels, was a patient at Bloomington Hospital where she gave birth on October 9th. On the evening of October 8th, Bethany was her obstetric nurse. She was efficient, knowledgeable, helpful, and friendly; Always asking before she left the room if there was anything she could get us or do for us. Our family appreciates the care she gave us. She is a good nurse with a great disposition. Thank you Bethany."
- submitted by Peggy Daniels about Bethany (Obstetrics)
"I have been recieving PT services while on the ARU. I have been provided attention, encouragement, guidance, support, genuine care and compassion. These are the characteristics that Steve radiates as he provides service to his patients/clients. It is obvious that the entire staff of this rehabilitation unit have been radiated by him to provide the same. Yet another wonderful component to the Bloomington Hospital operation. I'm leaving tomorrow and I am ready because of everyone's efforts doing more than just their job; what is evident throughout your facility is that your people are caring for other people. What a wonderful world!"
- submitted by Phil Cooper about Steve (ARU)
"My family and I would like to express our thanks to the staff of Critical Care West. They were so kind to our mother. She was given the best of care and her sense of dignity was maintained and respected. Our mother was 89 years old and went to heaven. Special thanks to nurses Pam and Jill, and to Dr. Kawanishi. They were so kind to our family and so patient about answering our questions. I was so impressed by their professionalism. Thank you again for making a painful situation a little easier to bear."
- submitted by Janie about Pam and Jill and Dr. Kawanishi (Critical Care West)
"Amber is a caring and very competent nurse who implements good nursing care with excellent personnal skills. Amber goes above and beyond her assignments and knows how to help staff when needed or without asking. Her assessment skills are very intuitive and is a great team member to our nursery. Thanks Amber!!!!!"
- submitted by Ann Headdy about Amber Woodrum (SCN)
"I would like to extend my utmost thanks to Dr. Steiner, Dr. Mast, the ER Doc, ER dept, Ortho/Neuro nurses and nurse techs and cast room (I think his name is Curtis) for the WONDERFUL care of my son during his basketball accident which broke his tibia & fibia. Dr. Mast met us at the emergency room and immediately took care of his extreme pain and helped ease our families mind as to the prognosis. Dr. Steiner & Dr. Mast performed the surgery to place the rod into the broken tibia after what I heard was a "tough day at the office". The surgery was completed late evening but even due to the late hr they never seemed to show exhaustion. Even though I am a nurse myself, I appreciated all the explanations & education from Dr. Mast & Steiner, nursing staff & nurse techs on Ortho/Neuro. ALL the staff involved in his care didn't take for granted I was in Healthcare also. They treated myself and my family with care and compassion along with knowledge to ease our concerns. Thank you everyone!!"
- submitted by for Brandon Fender about Dr. Steiner, Dr. Mast, ER Dr. ER Staff, Ortho Neuro Nurses & Techs (Ortho Neuro & ER)
"I was recently hospitalized for 5 days due to a wound infection after a surgery. I wanted to extend my heartfelt thanks to the awesome nurses and nurse techs on 3 North & the PICC line nurses, Dr. Erella and Dr. Tom Hrismalos. I cannot begin to remember all the names of those in and out of my room, if I listed all their names I would be extremely upset if I had forgotten one of you. Thank you to all of you who made my stay better than expected. Being a nurse myself, I know the tasks required by the staff during a shift. Not one time did any of you treat me like I was a nurse but treated me like I was a patient. I was educated and informed as to my progress, procedures, medications, etc. as things progressed. Thank you for assuming I "just knew" to making sure I was informed. The professionalism you displayed confirms why I support Bloomington Hospital. Dr. Erella and Dr. Hrismalos also treated me as a patient with the kindness and comfort I needed. Kudos to all of you!!!!"
- submitted by K Phillips about Dr.Erella, Dr. Hrismalos, 3 North, PICC Line Nurses (3 North)
"I was admitted for a very serious dog-bite wound on my face. I was a little irritated at the overall speed in the E.R., and the handling by administrators - but I suppose this is more of a commentary on the overall health-care system in the U.S., than anything specific about Bloomington Hospital. Dr. Ray did a FANTASTIC job on the wound, and I appreciated his honesty and willingness to discuss the injury & treatment with me in an intelligent and professional manner. The wound was potentially permanently disfiguring - but I had no complications in the recovery, and barely have a scar. (I wish I had taken a picture so that people would understand how bad it really was!) I expect that in a few weeks there will be no evidence of the ER visit at all! "
- submitted by Dan about John Ray (Bloomington Hospital E.R.)
"I had my second carotid endartectomy in six weeks on 2/12. Through out both processes the care & service I have received has been tremendous!!! From Pre-op to transporting me to my car everyone at Bloomington Hospital has been fantastic."
- submitted by Donald Rumble about Too many to name them all!!!!
"On Tuesday February 17, I was sent to the ER for lower back pain (referred). Though still recovering from my fall I know I owe a great deal to Cassandra Krinski not only for her prompt and diligent service, but also for her great advice and kind words. Thank you. Sean P. "
- submitted by Sean about Cassandra Krinski (Bloomington)
"i WANTED TO THANK ALL OF THE STAFF ON THE 2 FLOOR. i WAS THERE FOR KIDNEY STONES AND THEY WERE ALL GREAT. I ESPECIALLY WANTED TO THANK KRISTI KASH RN WHO GOT MY IV STARTED WHEN NO ONE ELSE COULD. SHE WAS SO GREAT. I HAVE BEEN STUCK SEVERAL TIMES IN THE PAST AND SHE KNEW WHAT SHE WAS DOING AND GOT THE IV STARTED WITH LITTLE PAIN.GREAT JOB EVERYONE.KEEP UP THE GOOD WORK+"
- submitted by RONALD KINSER about KRISIT KASH,RN ALL THE STAFF ON 2ND FLOOR (2ND FLOOR)
"I had out patient surgery this week and everyone, from the anesthesiologist with the funny greeting to the nurse helping me get ready to leave, was wonderful. But Julie, the RN who got me ready and spent time with me as I waited, was a true blessing. Her calm and caring presence made my stay more like time with a good friend instead of a time of worry and anxiety. "
- submitted by Lisa about Julie, RN (outpatient surgery)
"FIRST WOULD REALLY LIKE THE 'SEND A FREE GREETING' TO HONOR IT'S DELIVERY. I WOULD LIKE TO THANK EMERGENCY, 4404 4TH FLOOR AND 3209 3RD FLOOR STAFF, FOR THEIR POSITIVE CARE OF MY SON. "
- submitted by Julie Dreesen
"March 12, 2009 I was a patient in ER. The entire Staff were the most professional and caring group of care givers I have ever experienced. My dislocated shoulder was repaired before I even knew it. Absolutely superb treatment."
- submitted by Thomas Cooper about Entire ER Staff (BHOC)
"I felt that the whole staff was very caring and did an excellent job in my treatment while I was there for surgery and it was so nice informing my wife of everything."
- submitted by Mr.Jackie Baugh about outpatient surgery staff and Dr. Smith
"My teenage son started experimenting with drugs so I took him to promptcare east for testing after a month of being grounded (and clean). The nurse (I think her name was Jill) delivered the good news to my son that all tests were negative, and added "you should thank your dad for caring so much". I think it made a big difference for him to hear that message at that moment. Thanks for going above and beyond what is expected from a medical professional."
- submitted by Steve about Jill (PC East)
"Just wanted to thank the caregivers in the ER department for my sister Barbara Mikels. Within 3 hours we had more positive information on my sister's illness than she has been trying to find out for months at Methodist Hospital. Doc,etc. She has been sent home from these establishments in severe pain, chronic cough, with no answers. Thanks to Doctor Teflar and Dr Truebblood I truely think we are on the right path to resolve her illness. Thank you Bloomington Hospital giving my sister hope "
- submitted by Dennis Mikels about Dr Teflar, Dr Trueblood (Emergency room Bloomington Hospital)
"I had surgery 4-7-09, Dr. Matthews, was a great experience. Recovery nurse nurse Brian Gosnick was great. Very understanding and kind. Every nurse on the Pediatric wing was great. As a gynecology patient, this was a fantastic five star hospital stay. Thank you Amy for doing a great job on my catheater. I hated coming home with it, but you were great! Thank you ALL for your kindness,and your willingness to help out in any possible way. I NEVER wanted for anything! Two thumbs up to all involved! "
- submitted by Patricia Seymour about Brian, Lindsey, Amy, and many others. (Pediatric 2nd floor)
"My husband Ken was admitted last Wednesday afternoon to the second floor with congestive heart failure and his care was absolutely excellent. We were so fortunate to have Margaret check Ken in. She explained everything that was going to happen and was so caring. Then our main caregiver during the day was Deb. She was truly wonderful and helped in anyway that she could. By the time Ken left on Saturday we felt like we had known her our whole life. She was just super. Bloomington Hospital is absolutely the best and everyone we encountered was patient and caring."
- submitted by Ken and Mary Ann about Deb (Second Floor Progressive Care)
"I recently had a baby at Bloomington Hospital and just wanted to say thank you to my nurses. Brandee (my nurse during my delivery) and Dr. Weiler were so calm and did a wonderful job. All of the nurses I had during my recovery were so helpful and friendly. Patty was helpful with the whole breastfeeding issue as were all of the nurses. It seemed to me that everyone took their time with me and never made me feel rushed or like "just another patient." I had a wonderful experience and would recommend Bloomington Hospital to anyone."
- submitted by Lori Kennedy about Brandee, Patty, Dr. Weiler (Bloomington Labor and Delivery)
"My wife was admitted due to some blood clots in her lungs being 6 months pregnant at the time this was very scary. The nurses on 2SW were very good. They did not make us feel like a burden to them, in fact they were always asking if we needed things and always telling us to ask them if we did. I have never seen healthcare this good before. Thank you to all the nurses who took care of her."
(Bloomington Hospital 2SW Mother and Childern )
"My mother had a L thoracotomy with resection 3 weeks ago. She was in CCU for 2 days then transferred to 4510 on 4E. I want to thank Kathy (nightshift nurse on ccu) and Lucinda & Drake on 4E (nightshift) and Lisa (dayshift). The care that these nurses gave my mom was awesome and I appreciate ALL that they have done and continue to do for others. I myself am a nurse and the other day at Bell Trace, I had a lady who broke her ankle and sprained her other. Her son was telling me how she was on 4E and had an awesome nightshift nurse named Lucnda and a nurse tech Merriem (sp?). I said oh my gosh I know who you are talking about and yes they are awesome. We had a few other nurse techs but I am not able to remember all of their names. I hope that they get to hear that their names were mentioned because as being a nurse myself (and former BH nurse) I know how much it means to hear an ounce of appreciation. Keep up the good work and the compassion that you awesome girls give your patients!"
- submitted by Angie Carpenter (Diane Stille's daughter) about Lucinda, Lisa, Drake, & Kathy (ccu &4E)
"Dear Ms. Ross & Staff at the Olcott Center for Cancer Education; On behalf of District 8 County Health Departments and District 8 Public Health Preparedness and Emergency Response Team, I would like to sincerely thank the entire staff of the Olcott Center of Bloomington Hospital for the generous donation of sun block packets for our upcoming district full-scale emergency preparedness exercise on June 22, 2009. Our participants and volunteers will certainly benefit from your kind and generous donation! Beyond this generous donation, I would like to personally thank you and your entire staff for your exceptional kindness. It was truly a pleasure meeting each of you. Very Respectfully, Jen Love Tillotson District 8 Volunteer Coordinator Indiana State Department of Health Public Health Preparedness & Emergency Response 317-473-6782 jlove-tillotson@isdh.in.gov www.statehealth.in.gov "
- submitted by Jen Love-Tillotson, Volunteer Coordinator, Indiana State Department of Health about Ms. Janice R. Ross, RN, MSN, OCN & Olcott Center Staff (Olcott Center for Cancer Education)
"My entire family would like to express our deep appreciation for the care my father received at Orange County (in Paoli, IN) when he fell on May 6. ALL aspects of both his emergency and in-hospital treatments were exceptional. ALL caregivers could not have been more pleasant, professional, and caring. Dad even liked the food! We will be forever grateful that the Bloomington Hospital of Orange County was there for Dad. Everyone helped him through a rough time. I have every expectation that he's on a road to full recovery...thanks to you all there in the Emergency Department and the regular hospital staff. Keep up the excellent work!"
- submitted by Susan Whitsett about Dr. Thill, many unknown-to-me nurses (Paoli, IN)
"The staff that took care of me during my surgery stay was excellent. I would like to thank all of them for the wonderful care they gave to my family and me. "
- submitted by Cindy Fender (Bloomington Hospital Short Stay)
"My father is currently a patient on 4 South after brain surgery. The nurses and techs are doing such a great job! Everyone has been kind and helpful. Regina has been especially helpful with information and encouragement. I really feel like he is in good hands with any of the staff. A special shout out to Jenn from 4 North. She was helping out in my Dad's room on a particularly hard day for him. She was SO patient. Her attitude and humor made it bearable. Yesterday she even came to visit to see if he was doing well! Thank you Jenn!! Thanks to all the staff on 4 South. You are getting us through a rough time. It is truly appreciated! "
- submitted by Harden family (4 South)
"My friend just finished 1yr of treatment for breast cancer. She's been given the OK to go back to her life as before. Through the entire process you've been wonderful. All of you, each Doctor, the young man who wheeled her by a high window just to show her a terrific view, the nurse who made sure we were taken care of while waiting during surgery, she wouldn't leave us for more than 20 minutes without checking in. The women at the Olcott center, the night nurses who held her hand when she was sick, the day nurses who came in smiling everyday. The way they spoke to her,to us. Professional, caring, informative, attentive, compassionate, no request was to much, apple juice, warm blankets, more pillows, cots, tea, ice, etc. Everyone told her she had to go to Indy for the best care. Everyone was wrong. I'm so glad we didn't. You couldn't have been better and are all amazing. We'll never forget all that you did. Thank you from my friend, her family and me. Thank you and God Bless you."
- submitted by A friend about Dr. Haddad and Hospital Staff (Bloomington)
"I spent 2 night in your sleep study lab. I was very pleased with the quality and care given by the staff. You should be very proud to have such a fine group of folks working for you. Please tell David and his staff thank you. They have helped me so much. I have not felt this good in years. I will recomend your services to everyone I know. "
- submitted by Gregg Roudebush about David (Sleep Lab)
"I would like to thank Kevin the security officer on duty last week because he gave me something to eat and drink, he was very polite, he understood my situation and did the best he could to help me Standing ovation from me to him. Thank you sir for everything. "
- submitted by Nicholas Brough about Kevin, Security Officer
"I recently gave birth to a beautiful baby girl and was very impressed by the knowledge and expertise of the labor and delivery, special care nursery and post partum nurses. As a nurse myself I was uneasy about being a patient but all the nurses who cared for me put my mind at ease. I would especially like to thank Karen, Susan and Lexi who were with me during labor and delivery. They are all excellent nurses. Dr. Weiler is an excellent physician and I would like to thank her as well. My daughter had some difficulty after birth and everything turned out fine with the help of Dr. Franklin, Mindy and Beth from the speical care nursery. Beth took excellent care of my daughter and eased my fears with frequent updates and by allowing my husband to be with my daughter in the nursery. I would also like to thank Mary,Heidi and Brooke my post partum nurses. The lactation consultants gave me many good tips about breastfeeding. "
- submitted by Kristi about Karen, Susan, Lexi, Mary, Heidi, Brooke, Mindy and Beth (L/D, post partum, special care nursery)
"I am writing this message to let the hospital know how good your nurse is. On February 20, 2009, I gave birth to my second baby girl at Bloomington hospital. I was so grateful that I met Bethany Schunk, our labor and delivery nurse. Bethany is such a wonderfully kind and caring nurse I have ever met. (I am an international student at IU). She was very supportive and knew what she was doing. I knew I was in a good hand and that gave me more confidence in trying to cope with pains and all difficulties. Thank you so much Bethany. I will never forget how wonderful you are. submitted by Kwanjira "
- submitted by Kwanjira about Bethany Schunk
"My father was admited to Critical Care due to a reaction to a bee sting. His primary care nurse, Dan was the most upbeat, happy, and caring person. Thank you Dan for taking such good care of dad. "
- submitted by Lori about Dan (Critical Care)
"I was in a tremendous amount of pain, when I visited the ER at Bloomington Hospital. Katheryn George, one of the Nurse Pratcitioner's there, some how became aware of my situation and decided that I could no longer continue to wait for treatment. She had me moved to her unit, and took absolutely wonderful care of me. Thank you."
- submitted by Michelle Scott about Katheryn George (Bloomington Hospital)
"We were in the emergency room with my 9 year old son who mananged to get a bicycle kick stand stuck in his leg. The emergency room staff was wonderful at making him feel better and Dr. Beachy did a great job with him. The doctor was honest with him about all that was happening, without scaring him. The x-ray tech on duty that night did a great job with all the x-rays getting them done very quickly and without causing any more pain or fear. Thanks to everyone that may have been there that night. I'm sure that you know who you are:)"
about Dr. Beachy, the E.R. staff, and X-ray tech (Bloomington Hosp of Orange Co.)
"My mother has been in the hospital for 2 weeks now. The nurses there have been great. One nurse in particular has gone above and beyond for my mother and father who is staying with her. Her name is Samantha on 2 North. I'm a caregiver to my mother and she has listened to me and answered all my questions. All of the nurses there have been great but Samantha really needs a pat on the back. I think she is a great asset to the nursing staff. I appreciate all she has done for my family and myself."
- submitted by Jodie Colley about Samantha (2 North)
"My dad was recently on the 4th floor. His nurses, techs, RT people and really everyone involved in his care were wonderful. We appreciate their kindness and support. They were all very patient and understanding and took good care of the entire family. I am grateful for the excellent attention he received during his stay on the oncology floor. Thank you!"
- submitted by Tracey Shepherd about Peggy, Barbara, Jill, Tenielle, Diane, can't remember all the names (4th Floor)
"I have never had an experience like I had at Bloomington Hospital. From pre-registration over the phone to pre-op to the day of surgery and even 2 days after surgery. The staff at Bloomington Hospital made my family and I feel confident about my daughters care. They all went out of their way to make her feel comfortable. I would like to thank Deb in the Surgery Dept. and all the staff surrounding her for taking great care of my daughter. I have never had a better experience. Thanks again for giving great patient care."
(Out Patient Surgery)
"Hi my name is Kyle Jones. I came in because of my appendix. My nurses were great one of them amber was especially nice she was there to talk about things to make me feel better. Thanks Amber."
- submitted by kyle jones about amber (rm 3403 third floor)
"I would like to thank Kenny and the entire Ambulance crew who assisted in taking care of my brother, Kyle. Your caring and knowledge kept him with us. While we have a long road ahead - it is possible because of you!! "
about Ambulance Crew - Kenny and team for AM 7/27/09
"I wish I knew that this was here before! Was it here over three years ago? I would have loved to have complimented a caregiver back then! I don't remember the woman's name, but she was in Labor and Delivery at the time I gave birth to my son at 5pm in May, 2006. She had short blond hair and was so sweet! She really treated me great when I was in so much pain from the contractions and had the epidural, and she just helped me through it! I couldn't have gotten better care! In fact, everyone in Labor & Delivery - nurses and doctors, and even postpartum were good! But this one woman was exceptional! I wish I had gotten her name and details back then! I hope I get to see her when I give birth to my daughter in October! And I will do a better job of getting everyone's details so that I can thank them properly this time!"
- submitted by Kim about ? (Labor & Delivery / Postpartum )
"I want to give compliments to Lisa at the APC. She has been very nice and respectful to me even though I'm a pain. No pun intended. Thank you Lisa for all you do. "
- submitted by Lisa Allen about Lisa Holmes (Advance Pain Center)
"We were from out of town and my daughter needed to use ER services. When we were admitted we talked to Delma E. in registration. She was so sweet and kind and very efficient with all the paperwork. She is an asset to the hospital!"
about Delma E.
"Hello, my name is Julie James, my husband died Aug 10 after heart surgery but I wanted to make sure I thanked the wonderful staff the caring nurses, especially Tami and the other little nurse who was with him when he died she was so helpful and kind about what was happening and how it would happen after his death. She was so wonderfully caring, I am so thankful, I especially want to thank Dr.Vigilance for being straight forward and very caring. He communicated with me so nicely through the whole thing, to have a doctor look you right in the eye and tell you what you need to know, try to be helpful but honest, he is a noble man and I thank God he was Rick's doctor, thanks to everyone else who helped and cared. God Bless you all,Julie James"
- submitted by Julie James about Dr.Vigalance
" I was a patient during the early morning hours on Sunday the 16th. From the amblance crew that waded through our sea of dogs to get to me (they will know what I am talking about) , to the ER , X-ray, lab, and Med floor staff; that took such wonderful care of me, you are both professional and personable. I am an ER nurse and know what a challenge this can be at times. I want to say thank you.."
- submitted by kinisha watkins (Paoli)
"My father had cardio procedures done last month and is having triple bypass surgery tomorrow at Bloomington Hospital. We could not have asked for more professional, knowledgeable and caring staff for his treatment. Teresa Slone, RN in MedSurg was especially outstanding. My father has mentioned numerous times that he has total faith in your staff and appreciated how attentive they were. It will be very comforting tomorrow to know that he is in the hands of professionals who are so focused on patient-centered care."
- submitted by Nora Sturgeon about Teresa Slone, RN (MedSurg)
"I would like to thank Becky on the ob floor and the special care nurses in the special care nursery! Becky thank you for being such an amazing nurse. You were professional yet personal. Being a first time mother it's all new on what is happening to your body and Becky did a great job at keeping me relaxed and assured. She practically delivered our son! Thank you to all the special care nurses on staff. Two stick out in my mind in particular, Beth and I'm sorry to have forgotten the other's name. She is petite, has brown hair and kind brown eyes. Thank you all for taking such good care of our son. When you've just had a baby the last thing you want to think about is something being wrong. Thank you for letting me be in the nursery during my sons' care, answering all of our questions, being patient, and kind. Most of all I again thank you for taking such good care of our son. Keep up the good work guys and I hope you always get the recognition you deserve!!!"
- submitted by Kelsie, Kegan, and Josh Buhr about Becky, RN; Special Care Nurses (Ob floor and Special Care Nursery)
"Hey Jim: It has been along hard road for us. My wife Jo came in to the emergency room and after 4 hours we finally ran into you back in the back room. Thanks to you and the entire staff for getting this long journey off to a good start. I am now writing you from MD Anderson Cancer Center in Houston Texas. My wife had much of the left front lobe of her brain removed a week ago Friday. They actually called me from the operating room and had me talk to her while she was being worked on! Amazing things. We've been here since the 8th and may leave on the 1st of October if Dr. Pudavelli comes up with a plan for treatments back home. I've missed alot of cross country but life has changed for me now. The most wonderful thing in my life, my wife has had a rough time (Glioblastoma, Category 4) I hope for the best and she got the best care from you, your co-workers, the staff up on the 4th floor (I think it was 4th..the PT staff was GREAT, Everyone was GREAT... R and Jo Ellen Lee "
- submitted by Robert E. Lee (Jo Ellen Lee) about Jim Kirkham (and all Bloomington Docs and staff) (Bloomington Hospital)
"We can't begin to tell you how pleased we were with the wonderful care our family received during our stay Sept.22-24,2009. Not only were we naturally worried parents with a child who was being hospitalized for the first time, but we were also out-of-town guests to Bloomington, which adds another level of discomfort simply by being in an unfamiliar place. The Pediatric nursing staff at Bloomington Hospital made us feel right at home, and provided such a high standard of care to our child and to us that we haven't stopped raving about you! Each nurse we worked with was kind, helpful, professional, efficient, and thorough. Every question or request was answered or met within a minute or two, and we really felt that each member of the nursing staff put our daughter's care as their top priority. Admission and discharge was not only a breeze, but a pleasant experience, something we've personally never found to be the case in other hospitals. THANK YOU SO MUCH!!!! You are all terrific!!"
- submitted by Aaron,Deanna, & Natalie Hawkins about Pediatric Nursing Staff (Pediatric Ward)
"I want to thank all the wonderful, caring nurses (Susie, Diana, Patty, Kim) and staff who attended to me before, during and after my outpatient surgery and to Dr. Fadi Haddad for preparing me and putting me at ease. Everything about my hospital experience was efficient and professional, from the pre-op to taking me to my car, and was done with care. "
- submitted by Ruth about Susie, Diana, Patty, Kim (Outpatient)
"My two teenagers were in a high speed rollover accident on Sept 18th at Clear Creek and I want to commend J.D -the paramedic that was on this run. As paramedics ourselves, my husband and I were VERY impressed and his professionalism. He not only kept my children calm..but me as well. He kept me informed on a consistent basis on everything that was going on with our children. He commanded the scene brilliantly. I never felt like there was chaos, and that was hard considering there were 4 victims. Thank you JD from the bottom of our hearts!"
- submitted by Sonny and Christina Adams about J.D-paramedic (Ambulance)
"I had gall bladder surgery on Friday 10/23. All hospital staff that were a part of my procedure, before, during, and after the surgery were exceptional in terms of their professionalism, quality of care given, and explanation of the treatment and procedures. Every staff member was exceptionally friendly and caring, and I want to express my gratitude for the exceptional standard of care they provided. This was definitely one of the best hospital experiences I have ever had. My sincere thanks to Dr. Haddad and all those who were involved. Sincerely, Denton K. Flahault"
- submitted by Denton K. Flahault about Dr. Fadi Haddad & the pre-op and post-op staff (Bloomington Hospital, Bloomingtin, IN)
"This is a glorious compliment to Amy Gaines of PromptCare West. When Amy was assisting me with scheduling H1N1 vaccines for me and my husband, she was extremely sensitive to my concern about the severity of this virus to those in compromised states of health. She went above any expectations to get an appointment immediately that met with my schedule and 'squeezed' my husband into an appointment slot, too. Amy is very caring and professional in her delivery to patients!"
- submitted by KATHY MILLS about AMY GAINES (PROMPTCARE WEST)
"I was a participant in the IHAP Program. Dr. McKInley and the staff is excellent. This program is one of the top services provided by Bloomington Hospital. Due to my relocation, I could not continue to take part of the IHAP program. Before I left, I received a comprehensive evaluation of my situation by the clinical staff and Dr. McKinley gave me a written compact and complete report, which I carry with me. It helps me in convey my medical history to any new physician, I see. I hope this program continues and expanded so that more people could take advantage. I hope that under new "Healthcare Plan", this program could get government funding to do what many Primary Care Physicians don't or can't. THANKS TO DR. LEE MCKINLEY AND ALL THE STAFF OF INTEGRATED HEALTH ADVOCACY PROGRAM. "
- submitted by Syed A Wahab about Dr. McKinley and staff (IHAP)